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When you choose Gold Oak Windows , you can be confident that you are getting the highest standards  and quality in the work that we do and installations we provide.

We are members of the organisations that regulate our industry and have a number of accreditations which will give you complete piece of mind that you have chosen the right company to improve your home.








ACCREDITATIONS

FENSA

We are FENSA registered (36642). The Fenestration Self-Assessment Scheme is an initiative set up by the Glass and Glazing Federation (GGF) to enable competent door and window fitters to self-certify their work as complying with Building Regulations. Details of how the scheme operates and the protection it offers consumers is available here.

NO ROGUE TRADERS HERE - TRADING STANDARDS

We are members of the ‘No Rogue Traders Here’ consumer protection service.  Using this service to find a trader means you can contact businesses who have been personally interviewed, bankruptcy and credit checked, identity checked and most importantly businesses that have been passed by Trading Standards – they leave no stone left unturned. Their motto says “making choosing traders safer”;  before you ever get to see any traders details, every individual or company have already undergone a rigorous background checking procedure.


Every business registered with No Rogue Traders Here:


Testimonials placed by happy customers about Gold Oak Windows can be found on our ‘No Rogue Traders Here’ profile and also on our testimonials page.




SECURED BY DESIGN

Secured by Design is a UK police initiative which promotes products that help reduce crime.  It is the only form of Police approval  for products in the UK. The principles  have been proven to reduce risk and fear of crime, and in order to achieve Secured by Design status, the products we use had to adhere to the organisations rigorous test standards.

GUARANTEE PROTECTION - GGFi

We are a member of the GGFi Guarantee Protection scheme.  This membership provides assurance to our customers that we offer a robustly insured guarantee on work completed. This is additional to our company 10 year* guarantee also provided  on all work carried out.  GGFi is monitored and regulated by the Financial Conduct Authority (FCA).  This means that members who are part of any GGFi scheme have the assurance that they are associated with a trustworthy and reliable brand that holds the fair treatment of customers in the highest regard.

VEKA INSTALLER

Our Veka Installer status demonstrates a commitment to quality by using industry-leading systems from the world-renowned VEKA UK Group.

You can rest assured that products fitted by Gold Oak Windows have been CE Marked and come with an Insurance-Backed Guarantee.

With our new energy efficient frames available, your home will be a ‘greener’ home too - by reducing the amount of energy you use to heat your home, our frames will help you to reduce the amount of greenhouse gases you produce.   See more here.

VEKA Installer

MACO SECURE PLUS

As a homeowner, when choosing to work with us you can be confident that your windows and doors will be fitted with MACO products. A massive benefit of this is that you will be able to take full advantage of some unique benefits offered by the MACO Secure Plus guarantee scheme.

The MACO Secure Plus Scheme is designed to ensure you can secure your property with confidence, knowing that forced entry is almost impossible.  In order to enjoy these benefits, you firstly need to register your property following your MACO Secure Plus installation.  See more here.

MACO Secure Plus

SUPER SPACER INSTALLER

Gold Oak Windows is a registered installer of glazed widows fitted with Super Spacer® warm edge technology insulated glass units. (Certificate No: INS3303)

Super Spacer®  is a flexible , silicone foam spacer technology by  Edgetech UK.

Traditionally windows used a highly conductive metal spacer bar to hold the two panes of glass apart, which sucked heat from inside to the outside. Super Spacer® is a non-metal, pre-desiccated, structural foam spacer system which provides excellent perimeter insulation for sealed glazing units and significantly simplifies insulating glass production.

This offers energy efficiency, improves productivity, has a neutral appearance as it takes on the colour of the profile which it is glazed into and it is rigorously tried and tested to withstand temperatures ranging from - 15° to 125°.

Energy rated windows with Super Spacer built in energy saving can help reduce carbon emissions from the heating or cooling of buildings.  Super Spacer insulated glass units are eligible for an extended 20 years warranty, subject to terms and conditions of the Edgetech extended warranty agreement.


THE GLAZING ARBITRATION SCHEME

Gold Oak Windows are members of The Glazing Arbitration Scheme. Since 1st October 2015 it has been mandatory for companies to advise consumers of a certified ADR body when the company’s Internal Complaints Procedure has been exhausted. However, this does not make it mandatory for a company to use that ADR body. Consumers can have confidence that TGAS traders have agreed for any unresolved dispute to be taken by the consumer to arbitration via TGAS for a low-cost fee.


It is mandatory for the TGAS trader to have an Internal Complaints Procedure and they are required to inform you how to refer any unresolved dispute initially to the Glass and Glazing Federation (GGF) if they are a GGF Member, or to FENSA if they are a FENSA registered firm that has opted in to TGAS.


GOLD OAK WINDOWS GUARANTEE

Gold Oak Windows guarantees that you will receive excellent service at every stage of your home improvement project.

If you have any problems with your installation during the guarantee period please contact us and we will deal with any issues as quickly and efficiently as possible.

10 YEAR GUARANTEE FOR LABOUR  & UPVC & 5 YEAR GUARANTEE FOR GLASS


01902 259706

07874 810219

enquiry@goldoakwindows.co.uk

@GoldOakWindows

@GoldOakWindows

CHECKATRADE

We are  member s of the Checkatrade consumer protection service.  Since 1998 Checkatrade has been the consumers first choice in finding a tradesperson.

Checkatrade only allow the best trades people to become members.  Their  vetting process has proven to be the most significant way of protecting consumers and achieving the Checkatrade mission of stamping out rogue traders.

Here are some of the vetting checks members have before they can join Checkatrade.

The background checks and public feedback ensure that only reliable and trusted trades people get work through Checkatrade.